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| Zero Post Offices closed in 2023 | 384 Italian municipalities involved in initiatives and interventions to benefit the territory | Launched corporate enterprise volunteering in collaboration with Third Sector entities in the territory | Hired more than 6,700 young people and recent graduates | Financial and digital education and inclusion projects for citizens, customers and businesses |
Supporting the needs of the community is the foundation of the Group’s values and corporate mission. The Company has always accompanied the local communities where it is present on a daily basis towards modernisation and digitisation processes, thereby promoting the wellbeing of citizens and socio-economic development.
Poste Italiane systematically promotes activity programmes nationwide relating to social inclusion issues that have a positive impact and bring benefits to the community through its extensive network of post offices and through the engagement of corporate volunteers and/or the financing of specific EU projects via donations and sponsorships. In this regard, in 2023 the Group made cash contributions totaling € 3,975.84
Creating value for the country
| Objectives | Indicator (KPI) | Target | Baseline | Implementation status 2023 |
| Polis Project* | • Creation of “One-Stop Shops” for 6,933 Post Offices located in small municipalities • Creation of a national network of 250 co-working spaces |
2026 | 2022 | • 1,190 Post Offices in municipalities with less than 15,000 inhabitants • 31 co-working spaces built |
| Strengthen Poste Italiane's local presence with initiatives and projects to benefit increasingly large and broad local areas |
• % increase in the number of Italian municipalities involved in initiatives supported by Poste Italiane |
• 10% by 2023 |
2020 | • +163% |
| Support the implementation of the Polis Project through specific training activities |
• No. of training pills for the entire population • No. of specialised courses for the population of POs involved in the project** |
• 1 by 2023 • 3 by 2023 |
2022 | • 1 online course for the entire population • 3 specialized courses for the MP population |
| Increase knowledge of financial education topics | • One editorial plan on financial education topics and a focus on young people (high school students) with initiatives aimed at the children of employees, including younger children | • 1 by 2023 | 2022 | 1 editorial plan with 12 news items published on the intranet and apps, and 6 podcasts produced for the intranet and apps |
| Increase knowledge of financial education activities | • No. of events held | • 30 by 2024 • 90 by 2028 |
2022 | • 24 |
| Increase knowledge of new delivery and logistics models and digital issues |
• No. of events held • No. of webinars conducted with sign language translator and subtitles • No. of videopodcasts made with sign language translator and subtitles |
• 30 by 2024 • 6 by 2024 • 10 by 2024 |
2022 | • 22 thematic events held • 6 webinars conducted with LIS translator and subtitles • 3 videopodcasts made with LIS translator and subtitles |
| Increase the number of sports and social initiatives supported by Poste Italiane in the southern regions and islands | • % initiatives supported in the sport and social sphere in southern regions and islands out of total initiatives | • ≥ 20% by 2024 | 2023 | NEW |
*The target date is February 29, 2024.
** The number of training activities is dependent on the number of services delivered.
