Survey “Poste Mondo Welfare”: survey aimed at non-executive employees of the Parent Company and the Group Companies participating in the programme to detect the satisfaction of the participants in the plan to convert the result bonus into welfare and to incorporate the needs of the entire company population for the launch of the edition referring to the year 2023. In particular, the activity consists of a series of surveys aimed at programme members to detect their enjoyment of the experience of the various services and their prospective needs, and at the entire corporate population to increase the level of engagement and participation on the value of the programme in relation to the launch of the annual edition as well as the better setting of the offer in relation to the real needs of the corporate population. The rating scale on which the survey was based provided values from 1 to 10.
Survey Home-work travel 2023: annual survey that analyses employees' home-work travel habits in order to identify, in the medium and long term, sustainable mobility solutions to reduce CO2 emissions in the interests of employees and the community. The survey was conducted using CAWI methodology. The survey featured multiple-choice questions, radio buttons and open fields. In 2023, the survey was targeted at approximately 39,000 employees of the 135 locations with more than 100 employees, in 75 municipalities in the territory.
Survey "Services for the person": annual survey aimed at the entire company population analysing user satisfaction with the content and navigability of the section on the corporate intranet.
Survey "IlNostroXcorso": survey addressed to the entire company population aimed at investigating satisfaction with the initiative for all employees launched on the occasion of Poste Italiane's 160th anniversary celebrations.
Survey "Car rental service": survey to investigate satisfaction with the company car rental service. Target: fellow recipients of the service delivered via e-mail and managed by the Real estate function.
Survey Webinar Sponsorship: survey aimed at investigating satisfaction with online webinars dedicated to sponsorship activities. Target: macro area managers and webinar participants.
Survey on the OLA Platform: survey to assess staff needs regarding the voluntary training platform, aimed at the entire company population.
Survey "InEvidence": survey aimed at investigating colleagues' needs and opinions on internal communication channels, tools and initiatives.
Survey Disability - Vulnerability - Inclusion: survey addressed to the entire company population, aimed at identifying the main needs and perceived level of inclusion related to the health conditions of both colleagues with disabilities and those with vulnerabilities, also comparing it with those who are not affected by any of these conditions. The survey also provided suggestions to expand the organisation of events and initiatives in support of disability, so that more can be said about it and more information can be disseminated on the subject.
Survey "Research project with PoliMi": the survey is part of the research project conducted by the Polytechnic of Milan to build an interpretative model on employee engagement/disengagement with respect to established variables. Target for 2023 was approximately 13,700 people representing the main company functions, including employees already involved in 2022. In addition, the analysis of the results of the second survey was completed in 2023.
Survey D&I Event "Poste, Plurale, Universale": feedback questionnaire conducted anonymously among employees who participated in the corporate event Diversity & Inclusion day with testimonies from employees and external guests on the topics of gender, generations, vulnerability, interculturality to collect satisfaction and programmatic ideas for the next editions of the initiative.
Conducting surveys with respect to employee engagement, satisfaction and well-being is a fundamental tool for Poste Italiane to assess employee expectations and identify further policies and practices to improve working conditions by attracting new talent and significantly decreasing the turnover rate. The survey conducted by the Group is aimed at gathering evidence regarding employee job satisfaction, employee identification in the company purpose, happiness level and work-related stress level.
For this purpose, Poste Italiane administers an annual survey aimed at monitoring the level of satisfaction of its employees. Specifically, the surveys conducted in the four-year period 2020-2023, with 100% coverage of employees who responded to the survey, showed considerable performance with reference to the percentages of employees with the highest level of satisfaction: 76%, in 2020; 93% in 2021 and 2022; 90.1% in 2023. In addition, the result recorded in 2023 made it possible to achieve the target set for the year, demonstrating the Group's clear commitment to caring for the welfare of its staff.
Survey Home-work travel 2023: annual survey that analyses employees' home-work travel habits in order to identify, in the medium and long term, sustainable mobility solutions to reduce CO2 emissions in the interests of employees and the community. The survey was conducted using CAWI methodology. The survey featured multiple-choice questions, radio buttons and open fields. In 2023, the survey was targeted at approximately 39,000 employees of the 135 locations with more than 100 employees, in 75 municipalities in the territory.
Survey "Services for the person": annual survey aimed at the entire company population analysing user satisfaction with the content and navigability of the section on the corporate intranet.
Survey "IlNostroXcorso": survey addressed to the entire company population aimed at investigating satisfaction with the initiative for all employees launched on the occasion of Poste Italiane's 160th anniversary celebrations.
Survey "Car rental service": survey to investigate satisfaction with the company car rental service. Target: fellow recipients of the service delivered via e-mail and managed by the Real estate function.
Survey Webinar Sponsorship: survey aimed at investigating satisfaction with online webinars dedicated to sponsorship activities. Target: macro area managers and webinar participants.
Survey on the OLA Platform: survey to assess staff needs regarding the voluntary training platform, aimed at the entire company population.
Survey "InEvidence": survey aimed at investigating colleagues' needs and opinions on internal communication channels, tools and initiatives.
Survey Disability - Vulnerability - Inclusion: survey addressed to the entire company population, aimed at identifying the main needs and perceived level of inclusion related to the health conditions of both colleagues with disabilities and those with vulnerabilities, also comparing it with those who are not affected by any of these conditions. The survey also provided suggestions to expand the organisation of events and initiatives in support of disability, so that more can be said about it and more information can be disseminated on the subject.
Survey "Research project with PoliMi": the survey is part of the research project conducted by the Polytechnic of Milan to build an interpretative model on employee engagement/disengagement with respect to established variables. Target for 2023 was approximately 13,700 people representing the main company functions, including employees already involved in 2022. In addition, the analysis of the results of the second survey was completed in 2023.
Survey D&I Event "Poste, Plurale, Universale": feedback questionnaire conducted anonymously among employees who participated in the corporate event Diversity & Inclusion day with testimonies from employees and external guests on the topics of gender, generations, vulnerability, interculturality to collect satisfaction and programmatic ideas for the next editions of the initiative.
Conducting surveys with respect to employee engagement, satisfaction and well-being is a fundamental tool for Poste Italiane to assess employee expectations and identify further policies and practices to improve working conditions by attracting new talent and significantly decreasing the turnover rate. The survey conducted by the Group is aimed at gathering evidence regarding employee job satisfaction, employee identification in the company purpose, happiness level and work-related stress level.
For this purpose, Poste Italiane administers an annual survey aimed at monitoring the level of satisfaction of its employees. Specifically, the surveys conducted in the four-year period 2020-2023, with 100% coverage of employees who responded to the survey, showed considerable performance with reference to the percentages of employees with the highest level of satisfaction: 76%, in 2020; 93% in 2021 and 2022; 90.1% in 2023. In addition, the result recorded in 2023 made it possible to achieve the target set for the year, demonstrating the Group's clear commitment to caring for the welfare of its staff.