The leadership model inspires our people and underpins all the processes of their development.
It is a combination of expertise that embodies the common values around which we create our distinctive leadership culture and disseminate it throughout the company. Acting in accordance with our leadership vision means becoming key drivers of change and working towards common goals, promoting the integration and synergy of skills and resources.
People at the Centre
Our model puts people at the centre, creating a continuous relationship between managers and their teams with time made available for informal discussion. Feedback is the beating heart in the relationship between manager and employee.
Giving feedback is like saying, "I see you", not only during the process of performance evaluation but continuously, in the knowledge that, together, we can take stock of what has been achieved, think about how and what to improve, and draw up new goals.
In this way, Poste Italiane promotes a culture of innovation and “feedforward”. Helping people to look ahead from the perspective of continuous improvement is a must for us!