The Internet is an important sales channel as well as a key tool for improving all the Company’s activities.
It can be used to:
• improve the quality of pre- and after-sales customer support; • improve the effectiveness of company communication as a means of disseminating information and creating dialogue with the Company’s partners (existing and potential customers, suppliers, branches across the country, sales-chains and agents); • redefine internal company processes and integrate workflows on a single platform (order and transaction automation, real-time coordination of customer requests, production logistics and warehouse availability).
As a result of technological progress and the gradual adoption of technology in people’s day-to-day lives, the Government now has a unique opportunity to improve the quality of its services.
The term “eGovernment” refers to the use of ICT technologies in the provision of public services.
Two of the most important benefits are the savings that can be made in terms of time and cost for citizens and public bodies, and the development of a Public Administration that is results-oriented, focused on citizens and based on the laws of the market.
The term “eTourism” refers to the process of digitalisation of the tourist industry.
Following the global development of the Internet, most businesses operating in the tourism industry have now migrated to the Web. Blogs and social networks are the ideal platform for exchanging opinions and information and for sharing a wide range of materials such as photos and videos.
The keywords of the Web 2.0 Era are collaboration and sharing. In this context, users take on an active role as researchers, commentators and content generators.
The term “eWorking” refers to the application of new organisational models based on widespread involvement, collaboration, knowledge sharing and the development of social networks inside and outside the organisation.
For this purpose companies use: the typical tools of the Web 2.0 Era (blogs, wiki, RSS, etc.); technological approaches such as BPM (Business Process Management) for optimising, monitoring and integrating company processes; RIA (Rich Internet Applications), which deliver the same functions as desktop applications without the need for a hard disk; SOA (Service-Oriented Architecture), a software architecture that supports Web services and guarantees interoperability between different systems, allowing for integrated and transparent use of individual applications.
Company Information Poste Italiane SpA
Share Capital: 1,306,110,000 Euros fully paid
TIN and Companies Register of Rome no. 97103880585
Economic and Administrative Index (REA) no. 842633
VAT no. 01114601006